Accessibility
Accessibility at Ponce Bank
Ponce Bank is committed to making our website’s content accessible and easy to use for everyone. We strive to meet the online accessibility and web page design principles of the Web Content Accessibility Guidelines 2.0 issued by the World Wide Web Consortium (W3C).
Contact Us
If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please email our team at contact.center@poncebank.net with “Website Accessibility” in the subject line and provide a description of the specific item you feel is not fully accessible or see an opportunity for improvement. We take your feedback seriously and will consider it as we evaluate how to responsibly service all of our customers and be respond to the needs of our communities.
Additional Services
Furthermore, we offer following services to assist customers with impairments:
- Automatic Teller Machines (ATMs) - Our branch locations have ATMs with voice guidance. Visual- and hearing-impaired customers can use standard headphones for audible access to financial services.
- Financial Education Services - Our staff will be pleased to assist customers who have limited financial proficiency by discussing and explaining materials that we issue or the features of our products and services. Stop by or call your local branch.
- Raised-Line Checks - We offer raised-line checks for the visual-impaired. These checks are larger (8 1/8" by 3") with embossed guidelines that are easily felt. Raised-line checks may be ordered like any other checks for your accounts.
- Reader Services - Our staff are happy to read and explain appropriate materials to sight-impaired customers. Stop by or call your local branch for an appointment.