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Mon-Thu 9 a.m. to 5 p.m.
Fri 9 a.m. to 6 p.m.
Sat 9 a.m. to 1 p.m.
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Our Branches Are Located in the NYC Metro Area

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Frequently Asked Questions

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Telephone Banking

To access your account, please use our 24 Hour Telephone Banking at 1-833-GoPonce or at 1-833-467-6623.

Lost or stolen debit/ATM cards

To report a card lost or stolen or for any inquiries about your Debit Card please call 1-833-467-6623.

Our Address

Ponce Bank Corporate Headquarters
2244 Westchester Avenue
Bronx, New York 10462